PRIVACY POLICY

Last updated: October 3, 2024

This Privacy Policy (“Privacy Policy”) applies to any collection and processing of personal data by Revolt Classics on https://revoltclassics.com (the “Site”) managed by Pancho BV, when you request services from Revolt Classics, either online on the Site or offline, including when you contact us and when we communicate with you as part of our marketing activities.

This document explains how we process your personal data, what rights you have regarding the personal data we process about you, and how you can exercise those rights.

We take compliance with our privacy obligations seriously. Therefore, we have developed this Privacy Policy, which describes the standards that Revolt Classics applies to protect personal data.

Please take the time to read this Privacy Policy carefully. If you have any questions or comments, you can contact us at: info@revoltclassics.com.

We collect and process your personal data with the utmost care and attention, in accordance with the General Data Protection Regulation (EU) 2016/679 of April 27, 2016 (“GDPR”) and the applicable additional national provisions (together, the “Data Protection Laws”).

Who manages the processing of my personal data?

PANCHO BV (operating under the name “Revolt Classics”) (“we”, “us”, “our”), located at Vrijheidstraat 32 bus 10, 2000 Antwerp, with company number 0849.830.685, is responsible for the processing of personal data (i) collected when you use this Site, (ii) collected when you purchase goods from us or use our services, and (iii) collected for our marketing and profiling activities.

What personal data does Revolt Classics collect and why?

The types of personal data we may collect about you and the reasons why we process them include:

  • Contact details: Information required to maintain contact with you, including your name, company name, email address, billing addresses, phone number, payment details, product details, and other relevant information from your purchase orders.

  • Email address: When you subscribe to our newsletter service or for commercial communication activities or to conduct opinion polls and market research.

  • Site visitor data: Personal data collected based on your use of the Site. This includes information about the use of the Site’s services, the frequency of access to the Website, the sections of the Site you visit most often, the time you spend on each page of the Site, your IP address, and information in the Site’s server “log files” (IP address, date and time of the request, requested resource, server response status codes, and other information about the user’s IT environment).

  • Marketing data: Personal data you provide when you participate in/subscribe to our marketing activities (via our Site or in our stores), for example, when you sign up for our newsletter(s) or mailing list(s).

  • Interaction data: Personal data you provide when interacting with our customer service, for example, when you send a product inquiry, give us feedback, or contact us by phone for support. This personal data may include your name, email address, phone number, history of products you have purchased, information about the reasons you contacted us, and the content of your communication related to your interaction with customer service.

Purposes for which we process it

  • Account data: To conclude and execute the agreement for the provision of services offered by Revolt Classics on the Website.

  • Email address: To provide you with information about our services. To provide marketing information about our services. To conclude and execute the agreement for the provision of services offered by Revolt Classics.

  • Marketing data: To manage your subscription to our newsletter(s) or mailing list(s). To send you, also via email or other electronic communication means such as SMS, MMS, etc., promotional information and material about our products and services, special initiatives related to prices and promotions, and initiatives such as loyalty programs, events, exhibitions, and trade fairs organized by Revolt Classics.

  • Interaction data: To process and respond to your requests or questions to our team.

  • Profiling data: Statistical analysis.

  • Website visitor data: To provide you with the services or functionalities you request on the Site. To measure and improve the operation of the Site.

  • Account data: To comply with our obligations under applicable laws and regulations and EU legislation. To assess and defend a legal right.

Legal grounds for processing

Account data

  • Contractual necessity

Email address

  • Legitimate interest of Revolt Classics to manage our customer relationship.
  • For non-customers: consent
  • For customers: legitimate interest to promote our products.
  • Contractual necessity

Marketing data

  • For non-customers: consent
  • For customers: legitimate interest to promote our products.

Interaction data

  • Legitimate interest of Revolt Classics to manage our customer relationship.

Profiling data

  • Legitimate interest of Revolt Classics to optimize its Site.

Website visitor data

  • Legitimate interest of Revolt Classics to manage its Site.
  • Legitimate interest of Revolt Classics to improve its Site.

Account data

  • Necessity to comply with legal obligations.
  • Legitimate interest of Revolt Classics to protect its legal rights and interests.

 

Retention period

Account data

  • Until the completion of administrative and accounting formalities related to the transaction and up to ten years after the date of conclusion of the purchase agreement.

Email address

  • Up to three years after the last relevant interaction by the user.
  • Until the consent given for this activity is withdrawn or until a request to stop sending marketing communications is received, and in any case no later than three years from the date of the last relevant interaction by the user.
  • Until the completion of administrative and accounting formalities related to the purchase and up to ten years after the date of conclusion of the service agreement.

Marketing data

  • Until the consent given for this activity is withdrawn or until a request to stop sending marketing communications is received, and in any case no later than three years from the date of the last relevant interaction by the user.

Interaction data

  • For the time necessary to fulfill the request and subject to the further data retention period required to protect the rights of Revolt Classics or third parties in accordance with national statutory limitation periods.

Profiling data

  • Up to two years after the relevant interaction by the user.

Website visitor data

  • Up to one year after the relevant interaction by the user.
  • Up to one year after the relevant interaction by the user.

Account data

  • As long as legally required – depending on the case, in accordance with applicable statutory limitation periods.

Additionally, certain information on this Site is collected through cookies and other tracking technologies, as described in our cookie policy. By setting your cookie preferences in your browser, you agree to our use of cookies and similar technologies. If you do not agree to our use of cookies in this way, you must set your cookie preferences accordingly. You can withdraw your consent and change your cookie preferences at any time. Disabling the cookies we use may affect your user experience on this Site. Please refer to our cookie policy for more information.

Retention period

Account data

  • Until the completion of administrative and accounting formalities related to the transaction and up to ten years after the date of conclusion of the purchase agreement.

Email address

  • Up to three years after the last relevant interaction by the user.
  • Until the consent given for this activity is withdrawn or until a request to stop sending marketing communications is received, and in any case no later than three years from the date of the last relevant interaction by the user.
  • Until the completion of administrative and accounting formalities related to the purchase and up to ten years after the date of conclusion of the service agreement.

Marketing data

  • Until the consent given for this activity is withdrawn or until a request to stop sending marketing communications is received, and in any case no later than three years from the date of the last relevant interaction by the user.

Interaction data

  • For the time necessary to fulfill the request and subject to the further data retention period required to protect the rights of Revolt Classics or third parties in accordance with national statutory limitation periods.

Profiling data

  • Up to two years after the relevant interaction by the user.

Website visitor data

  • Up to one year after the relevant interaction by the user.
  • Up to one year after the relevant interaction by the user.

Account data

  • As long as legally required – depending on the case, in accordance with applicable statutory limitation periods.

Additionally, certain information on this Site is collected through cookies and other tracking technologies, as described in our cookie policy. By setting your cookie preferences in your browser, you agree to our use of cookies and similar technologies. If you do not agree to our use of cookies in this way, you must set your cookie preferences accordingly. You can withdraw your consent and change your cookie preferences at any time. Disabling the cookies we use may affect your user experience on this Site. Please refer to our cookie policy for more information.

WE COLLECT AND PROCESS:

If you have provided us with personal data about another person, to the extent permitted by applicable law, you confirm that you are entitled to provide us with such personal data and that you have informed this person about – and where necessary obtained consent for – the processing of their personal data for the purposes set out in this privacy policy. In this scenario, we will provide the privacy policy to the person you have designated during our first communication with them, always in accordance with the timeframes and methods prescribed by law.

HOW LONG DO WE KEEP YOUR PERSONAL DATA?

We retain the personal data we collect from you when we have a legitimate business reason to do so (for example, to provide you with a requested service or to comply with applicable legal, tax, or accounting requirements). The specific retention periods are listed in the table above.

If we no longer have a legitimate business reason to process your personal data, we will delete or anonymize it or, if this is not possible (for example, because your personal data is stored in backup archives), we will securely store your personal data and isolate it from further processing until deletion is possible.

HOW DO WE SECURE YOUR PERSONAL DATA?

We are committed to protecting the security and confidentiality of your personal data. We take – and require any service provider and/or external processor processing personal data on our behalf and under our instructions to take – appropriate technical and organizational measures to prevent data loss and destruction, even accidental, unauthorized access to data, and unlawful or improper use of data.

Personal data that we process is stored on servers provided and managed by our external storage and hosting provider, whose servers are located in the EU. All such personal data may be shared with recipients as described below.

WITH WHOM DO WE SHARE YOUR PERSONAL DATA?

Your personal data may also be accessible to external service providers that we engage to process personal data on our behalf and under our instructions (as Processors). These Processors include:

  • External service providers we may rely on for the execution of professional, technical, and organizational services that are essential for managing the Site and the activities carried out on it, such as managing the functionalities offered by the Site and services strictly necessary to achieve the other processing purposes specified herein.
  • External service providers who manage and support the Site.

These Processors are bound by appropriate contractual obligations to implement adequate security measures to protect the security and confidentiality of personal data.

Your personal data may also be shared with institutions, authorities, public entities, banks and financial institutions, professionals, independent consultants (including in associated form), business partners, or other legitimate recipients as permitted by applicable laws and regulations, for example, in the case of legal proceedings, requests from competent courts and authorities, or other legal obligations, to protect and defend our rights, property, and the Site.

Finally, we may also disclose your personal data to third parties in the event of mergers, acquisitions, transfers of our assets, products, websites, or business activities.

The above-mentioned recipients may be located in countries other than the country in which the personal data was originally collected. However, your personal data will, in principle, only be transferred within the European Economic Area or to other countries recognized by the European Commission as offering an adequate level of personal data protection.

In cases where any of the above recipients are located in a country outside the EEA that is not covered by an adequacy decision of the European Commission and therefore does not provide the same level of protection for your personal data as in the EEA, we will implement appropriate safeguards, including but not limited to relevant data transfer agreements based on the European Commission’s standard contractual clauses for the transfer of data to third countries

Links to Other Websites

The Website may contain hyperlinks to websites owned and operated by third parties. These websites have their own privacy policies, and we recommend that you read them. This policy applies to the use of Personal Data you provide while visiting these websites.

We accept no responsibility or liability for the privacy practices of such third-party websites, and your use of these websites is at your own risk.

YOUR DATA PROTECTION RIGHTS

You have the following data protection rights:

  • If you wish to access, correct, update, or delete your Personal Data, you can do so at any time by contacting us at info@revoltclassics.eu.
  • Additionally, in certain circumstances as defined by applicable data protection law, you may object to the processing of your Personal Data, request that we restrict the processing of your Personal Data, or request the portability of your Personal Data. You can also exercise these rights by contacting us at info@revoltclassics.eu.
  • If we have collected and processed your Personal Data with your consent, you can withdraw your consent at any time. The withdrawal of your consent does not affect the lawfulness of the processing carried out before your withdrawal, nor does it affect the processing of your Personal Data on other lawful grounds.
  • You have the right to opt out of marketing communications we send you at any time. You can exercise this right by clicking the “unsubscribe” or “opt-out” link in the marketing emails we send you. If you wish to opt out of other forms of marketing (such as postal or telephone marketing), please contact us using the details above.
  • If you have a complaint or concern about how we process your Personal Data, we will do our best to address it. If you believe we have not adequately resolved your complaint or concern, you have the right to file a complaint with a data protection authority regarding our collection and use of your Personal Data. Please contact your local data protection authority for more information. (Contact details for data protection authorities in the European Economic Area, Switzerland, and certain non-European countries (including the US and Canada) are available here).
  • We respond to all requests from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time in response to legal, technical, or business developments. When we update our Statement, we will take appropriate measures to inform you, in accordance with the significance of the changes we make. We will obtain your consent for any material changes to our Statement where required by applicable data protection laws.

You can see when this Privacy Policy was last updated by checking the “last updated” date at the top of this Privacy Policy.